ANSWER:
She is a spoiled brat! Such a reaction is not normal unless she wants it for a shady reason. Her parents must not adhere to her demands until she becomes an obedient and dutiful daughter.
She is sinful for cutting ties with her parents for something as little as a phone. You must advise her with good manners, wisdom, knowledge and diplomacy and remind her about Allah’s wrath on those who are undutiful towards their parents.