Shedding tears from the eyes is not haram or makrooh; rather it is a mercy from Allah. What is haram is wailing and lamenting and crying that is accompanied by both or one of them.

Kindly refer to the following link(s):

https://islamqa.info/en/163276

Is it ok if i cry for my dear grandma who is dead. When i remember her i shed tears without knowing. Does it hurt her when people cry for her