This is wrong and you have to ask them for their justifications,

I have heard an opinion of some qualified shuyukh that first time home buyers in a non-Muslim country are allowed to take a riba-based loan. What is their justification for this?

Riba | March 2, 2014 5:09 am
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Is it permissible to use a credit card to help a family member when one doesn’t have money eventhough the credit card has a charge of 200dhs monthly. The bank is First Gulf under Islamic division as they say